Shipping policy

At KadoBox, we love sending smiles your way! We carefully package our playful and charming gifts to ensure they arrive safely and on time. Here’s everything you need to know about our shipping process:

1. Processing Time

  • Orders are usually processed within 1–3 business days.

  • Personalized or custom items (like custom chocolate wrappers) may take 3–5 business days to prepare before shipping.

2. Shipping Methods & Delivery Times

  • We offer standard shipping and express shipping options at checkout.

  • Standard Shipping: 3–7 business days (within India)

  • Express Shipping: 1–3 business days (within India)

  • International shipping delivery times vary depending on the destination and customs clearance.

3. Shipping Charges

  • Shipping costs are calculated at checkout based on your location and the shipping method selected.

  • Free standard shipping may be available on orders over [insert minimum order amount].

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • Use this number to track your order until it reaches your doorstep.

5. Lost or Damaged Packages

  • While we take care to package every gift securely, if your order is lost or arrives damaged, please contact us at [your support email].

  • We will work with the shipping provider to resolve the issue and ensure you receive your items.

6. International Shipping

  • Customs fees, import duties, and taxes for international orders are the responsibility of the recipient.

  • Delivery times for international shipments may vary depending on the destination and customs processing.

7. Contact Us
If you have any questions about your shipment, estimated delivery times, or tracking, reach out to us at [your support email]. We’re here to make your KadoBox experience as delightful as your gift!